Terms & Conditions
Terms of Service Agreement
This Terms of Service Agreement ("Agreement") is entered into between Pro Energy Services Group, LLC, owner of www.pro-tool.com ("PROTOOL," "we," "us," or "our"), and you ("user," "you," or "your") as a user of our website and services.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, please do not use our website.
Website Use
- Account Creation: To access certain features of our website, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to update such information as necessary to ensure its accuracy.
- User-Generated Content: Any content submitted by users, including reviews and comments, may be reviewed and unpublished at our discretion. By submitting content, you grant PROTOOL a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, adapt, publish, translate, and distribute such content.
Payment and Transactions
- Payment Methods: We accept various digital payment methods. Some forms of payment may incur transaction fees, which will be disclosed to you before completing the transaction.
Shipping and Returns
- Shipping Policy: Our Shipping and Returns policy govern the shipment and return of products purchased through our website. By placing an order, you agree to be bound by the terms outlined in our Shipping & Returns Policy.
Dispute Resolution
- Customer Satisfaction: We prioritize customer satisfaction and aim to resolve disputes or conflicts swiftly and fairly. Our approach involves active listening, prompt response, and transparent communication. We strive to provide practical resolutions, including refunds, when necessary.
Errors and Inaccuracies
- Price and Information Accuracy: While we strive to provide accurate product information, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice. If an order is placed for a product listed at an incorrect price, we reserve the right to refuse or cancel the order.
Amendments
- Changes to Terms: We reserve the right to update, modify, or revise this Agreement at any time without prior notice. It is your responsibility to review this Agreement periodically for any changes. Continued use of our website after any modifications constitutes acceptance of the updated terms.
Privacy Policy
- Privacy: Our Privacy Policy governs the collection, use, and disclosure of personal information provided by users of our website. By using our website, you consent to the terms outlined in our Privacy Policy.
- For more information about our privacy practices, please refer to our Privacy Policy
Governing Law
- Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Contact Us
- Questions: If you have any questions about this Agreement, please contact us at support@pro-tool.com
By using www.pro-tool.com, you agree to abide by the terms and conditions outlined in this Terms of Service Agreement.
Last Updated: 5/16/2024